Frequently Asked Questions
1. Are your products suitable for all skin tones?
Absolutely. Inclusivity is at the heart of EAN Allure. Our products are selected to complement a wide range of skin tones and undertones.
2. Do you ship internationally?
Yes, We offer worldwide shipping, including Canada, the United States, Europe, Africa, Asian and other international destinations.
3. How long does shipping take?
Shipping times vary by location:
Canada: 2–5 business days
International orders: 5–14 business days
4. Where is EAN Allure based?
EAN Allure is currently based in Canada, with a global outlook and a strong connection to both African and international beauty communities.
5. How can I place an order?
Orders can be placed directly through our website. For special requests, collaborations, or bulk orders, you may contact us via email or our official social media platforms.
6. What is your return and exchange policy?
Due to hygiene and safety reasons, all makeup sales are final. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery for assistance.
7. How can I contact EAN Allure?
You can reach us via our contact page, email, or social media platforms. We aim to respond to all inquiries within 24–48 business hours.
8. Are EAN Allure products clean and vegan?
Yes. All EAN Allure products are clean, vegan, and cruelty-free. We prioritize formulas made without harmful ingredients and never test on animals.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.
Address
65 Grier St,
K8P 3A2, Belleville, ON,
Opening Hours
Mon - Fri: 9am - 5pm
Saturday: 10am - 3pm
Sunday: Closed
Social media